iOS 14 is released for everyone with a compatible iPhone or iPod Touch. The over-the-air (OTA) update is easy to perform, and the steps are the same. However, some users unable to install the iOS 14 update. To assist, here are multiple possible solutions to fix this issue and help you get the latest iOS on your iPhone.
Some Essential Checks Before You Begin:
Device compatibility: If your iPhone runs iOS 13, you can update it to iOS 14. This means iPhone SE, 6s, and later. You may check this post to see the full list of all iOS 14 compatible devices.
Ensure 50+% Battery: Your iPhone must have at least a 50% battery or be plugged into charging before you can install the update.
Ensure a stable Wi-Fi connection: You can update only via Wi-Fi or computer. Apple does not let you update over cellular data. If you are using a VPN, disable it.
Free space to download iOS 14: How much space is needed for installation depends on the iPhone model. For example, on iPhone 6s, it requires at least 3.13 GB. Make sure to free up space if you see a message related to storage on the update screen.
Make a Backup: This will keep your data safe in case of some error.
Wait for some time or try again later: If this is the very first day of the new iOS release, you might see long wait times on the ‘Update Requested…‘ screen. Similarly, download speed may also be poor.
Force Quit the Settings App
Restart your iPhone
Fix Frozen iOS 14 Update
Use Mac or PC to Download iOS 14
Factory Reset Your iPhone and Try Updating
1. Force Quit the Settings App
To fix the software download issue, let us first force quit the Settings app and try downloading again.
To force quit: On iPhones with Face ID, swipe up from the bottom of the screen and hold. On iPhones with Touch ID, double press the Home button. You are now in the App Switcher. Drag the Settings’ app card up to quit it.
After a few seconds, open the Settings app, tap on General → Software Update, to download and install iOS 14.
2. Restart Your iPhone
If the above method did not work, the next solution is to restart the iPhone. This involves switching off the device and then turning it ON after a short break.
Use the buttons on your iPhone to power it off. You may also open the Settings app, tap on General, and then tap on Shut Down. Now, drag the slider to the right.
After a minute, switch on your iPhone and try to download the update again. This should take care of things.
Note: In case this does not work, you may give force restart a shot.
3. Fix Frozen iOS 14 Update
Sometimes the update freezes, and you are stuck on a progress bar that does not move! It would help if you double-checked that the device is still connected to a working Wi-Fi or not.
Another solution is to delete the already downloaded incomplete iOS 14 file and reinitiate the process. Our detailed guide on fixing iOS stuck while updating will tell you more and help you tackle this.
4. Use Mac or PC to Download iOS 14
In case none of the above solutions work for you, please consider updating using a computer. We have a full guide that leads you through each step and shows you how to update iPhone using iTunes or Finder on Windows PC and Mac.
Besides, you can also use Recovery Mode to download the latest update. Please make sure to take a backup before proceeding with this method.
5. Factory Reset Your iPhone and Try Updating
At last, when nothing works, it is time to erase everything from the device and then try updating. Though I have mentioned it twice above, I would reinstate that take a backup of your device before you go for the full reset.
Once you reset the iPhone and complete the setup process, try updating it to the latest iOS 14.
This is how you can successfully solve the ‘unable to update’ problem. I hope one or a combination of the above solutions did the trick!
In most cases, trying after some time, using a different Wi-Fi network, restarting the Wi-Fi router, or restarting the iPhone solves this menace. If you use a custom DNS, make sure to disable it when you request an iOS 14 update.
I have been an Apple user for over seven years now. At iGeeksBlog, I love creating how-tos and troubleshooting guides that help people do more with their iPhone, iPad, Mac, AirPods, and Apple Watch. In my free time, I like to watch stand up comedy videos, tech documentaries, news debates, and political speeches.